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Reviews From Our
Happy Customers

Since 2000, Advantage Plumbing has become the Niles plumbing service of choice for many different customers. Throughout Berrien and Cass counties, people have relied on our knowledge of how to handle home plumbing issues as well as our award-winning customer service. Read below to see what they have to say about our expertise. Call today to schedule your service appointment.

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  • Amazing service

    “We had Advantage Plumbing out a month ago to fix a really bad sewage leak. The two guys who came out, Andrew and Jerry, were so nice and professional. They explained everything they were going to do and gave a price before the work was started. We couldn’t have asked for better service. They then came out a few days ago to redo the concrete in the basement. We had the same great service from the two of them. Andrea from the office was so nice and professional, also. She made follow-up calls to make sure we were happy with the work. Overall, Advantage Plumbing is a great company to do business with and we will only use them if we ever have any more plumbing issues. Very highly recommend them!”

    Holly B

  • Impressive!

    “Tom arrived at my home on time and was very professional. He explained the pricing system and also the entire process of what he was going to do. He was very thorough and when he found an additional issue with my sink we discussed it and I was happy that he pointed out the problem and it was also remedied. I liked the fact that he didn't have to rush off to another appointment and he took the time to make sure everything met my approval before he left my home. Very great experience. I would definitely contact AP again when I need them. Thank you, Tom!!”

    Brenda

  • I haven't had any issues with drainage since.

    “David was fantastic! (Doctor Who reference there, Dave will get it). I really felt I got more than what I paid for. For him to not only make sure the line between the house and the city system was cleared out, but to also look in the city system really went above and beyond. I haven't had any issues with drainage since. Thank you David! Allons-y!”

    Tom H.

  • Exceptional service! I would highly recommend them to anyone!

    “What a great plumbing company! Even though it was the weekend, I connected with an operator quickly and Tom called me within a few minutes. He was already on his way to another call, but he assured me he would call when that one was done and plan to help me yet today. About 2 hours later he called and came to fix my clogged drain. He was thorough, professional and fair. He talked us through what he was doing and provided options for us to consider to resolve the problem. He was respectful and made sure to clean up his mess when he left. Definitely would recommend this company to anyone!”

    Chris

  • Fast Service, GREAT People!

    “From Kathy answering the phone with a smile, and technicians Alan and Jerry who fixed our water heater problem, they all deserve a big "Thanks!" for making a lousy Monday morning with no hot water turn out to be an alright day after all! Great service, friendly people, super fast response and competitive pricing means you won't be dissapointed. I'll use them every time!”

    Chris

  • I highly recommend you to my friends and family.

    “Very happy with the repair service the other day. I highly recommend you to my friends and family.”

    Paula O.

  • I always appreciate the excellent work of Advantage Plumbing.

    “I always appreciate the excellent work of Advantage Plumbing. Dave is always pleasant and does excellent work.”

    Bruce W.

  • I’ve now had two FANTASTIC experiences with this company!

    “I’ve now had two FANTASTIC experiences with this company! 2 1/2 years ago they fixed my clogged toilet and today they fixed it again! I called yesterday that my toilet wasn’t flushing, they said they couldn’t schedule me until Wednesday next week. Got a call this morning that they had an opening to fix it today! (Being without a toilet sucks lol). Friendly guy came out and fixed it in a timely manner for the least charge he could. I’m very happy with the service.”

    Sam B.

  • Water Heater installed

    “Jerry was very professional and did an outstanding job. Highly recommend this company Andrea who answers the phone is also very friendly and easy to work with.”

    Christine

  • awesome job

    “Alan and Tony just left our home They completely replaced our waste plumbing ,which was plugged , and they relocated our water shutoff They were very professional and friendly, We would highly recommend them for all your pluming needs Not only that they were reasonable and local”

    Jim Cripe

  • Very Pleased with the work

    “Tom recently installed a whole house water filter and hooked up an old well pump we intend to use to water our garden. He ran into trouble with the well and didn’t think he would be able to complete it (which I understood at the time), but he continued to work on it and worked out the problem. I appreciate the fact that he stuck with it, as I would have if it had been a project I was working on myself. He also did a good job addressing my questions.”

    Very Satisfied

  • They were able to get the work done in a very short time frame.

    “Showed on time and did an excellent job. We were only in Michigan for a week and we had just purchased the property. Needed to get the job done while we were there. They were able to get the work done in a very short time frame.”

    Clem D.

  • Up front pricing! And VERY reasonable prices!

    “Up front pricing! And VERY reasonable prices! I had a broken Rheem Tankless water heater. Called them at 3:00 PM on a day where the temperatures were single digits. The gal who answered was knowledgeable, cheerful and SUPER helpful! They had a guy out within an hour. He had a tough time diagnosing the problem, and called Rheem tech support several times. Most people /places would have given up. But he kept with it and wouldn't take no for an answer from the factory tech support! He stuck with it until he figured it out. When he was figuring the bill I was waiting for him to add money because he was here for hours. But they stuck to the quoted price! I'll be using them a LOT in the future for all my plumbing needs! THANKS!!”

    Keith S.

  • Excellent company to deal with!

    “Excellent company to deal with! This is our 2nd dealing with you and there is no question, you are the only plumbing company we would use!”

    Ken P.

  • Thanks for the great service!!

    “We appreciate the promptness and timeliness on the work we needed done. Thanks for the great service!!”

    Giney B.

  • Great Service!!

    “Tom was wonderful to work with. Especially when it was very late at night he arrive very prompt and did a great job!! Thanks again Tom!!!”

    Ann

  • Tom

    “thank you Tom for the good service and your professional work. You explained what you was going to do and the cost in easy to understand language. See you again Advantage Plumbing for my needs. thank you”

    ernestine wares

  • Never expected such a pleasant office and service people.

    “Never expected such a pleasant office and service people. Honesty too.”

    Jane K.

  • Excellent

    “Andrew Craw did an excellent job for me. He was neat, quick and respectful!! Wish there were more guys like him in the world!!”

    John

  • Upfront pricing!!

    “Upfront pricing!! Got a new water heater and needed it installed, guy was here on time and installed it with zero leaks. Asked if he could put a sign in the yard, told me about a yard sign drawing, well I WON!!! Got a check for $250 the day before I was leaving on vacation, BONUS!!!”

    Elaine G.

  • Would definitely recommend your company to anyone who is experiencing problems.

    “Very pleased with the company and Alan in particular. He was very professional and friendly. Would definitely recommend your company to anyone who is experiencing problems.”

    Carolyn B.

  • Great Job!

    “Tom arrived exactly on time and did a great job. We highly recommend him!”

    Mary Nordstrom

  • The two men worked all day to get the job done.

    “The two men worked all day to get the job done. They were very nice and helpful they did a great job.”

    Jennifer V.

  • The technician was pleasant to speak with and very explanatory

    “The technician was pleasant to speak with and very explanatory on the drain issue. He gave me options on how to keep it flowing properly. Thank you.”

    Lyndsy B.

  • I am final, I am sorry, but you could not give little bit more information.

    “In my opinion it is obvious. I recommend to look for the answer to your question in google.com”

    AnthonyVok

  • Delighted.

    “We are SO happy with Advantage Plumbing, have been using them for years. Recently, Thomas, came to do a minor bathroom install which turned inot a major one. He was kind, patient and diligent. Thank you! Highly recomment them.”

    Joyce m. Bliss

  • Great service

    “Can't say enough good things about Advantage Plumming. They came out replaced my water heater in timely manner. They actually had to order the unit and was here putting it in the next day. Had a small problem with a fitting that was on the heater and Jason came out right away from his home because he was off that night but the on call plummer was on a call and couldn't get here for hours. Jason went above and beyond with his time. I so appreciated it and will recommend Advantage to all my friends.”

    Linda W

  • Advantage Plumbing is the best.

    “Advantage Plumbing is the best. I give them 5 stars!”

    Roger B.

  • Heidi was the best phone representative on any job I've had done.

    “Alan kept me well informed about everything he was doing even though I was at work and talked on my breaks. I am more than pleased with him. Heidi was the best phone representative on any job I've had done. She is very helpful and polite.”

    Kathy S.

  • I will recommend Advantage Plumbing to anyone!

    “The team at Advantage Plumbing is the best! We are finishing up a complete remodeling project. We started with the plumbing first as everyone told us it would be the most difficult and expensive part of our project. The technicians were great, very patient with our questions and very thorough explaining everything. The Ladies in the office are wonderful, keeping you informed about the schedule, keeping the project moving, and keeping you informed. Some may think they are a bit pricey, but I think they are worth every penny! I will recommend Advantage Plumbing to anyone!”

    Ashley F.

  • Excellent

    “Andrew is the best of the best!! My water had a horrible smell and after three months of smelly water and three technicians he did an excellent job of resolving this issue and the hot water pressure in the kitchen. Very grateful for him! Great personality and professional!”

    Elaine Pilot

  • $650.00

    “from first contact..very friendly..Jason was prompt..knowledgable.. and professional..what more could one want? highly reccomended!”

    LAIN C.

  • Great service, has more than met our expectations!

    “We have been customers of Advantage Plumbing since they were first formed as a business. We have been satisfied in every instance where we needed their services. We recently had one of their plumbers, Tom, who came to our house to fix a water problem in the basement. He went right to work and got the problem fixed and cleaned up after himself. That is the second time Tom has come to do plumbing for us. It has been a good experience with Tom both times he has helped. We will ask for him the next time we call Advantage Plumbing for service.”

    Lyndon G F

  • Alan went out of his way to accommodate me

    “Alan went out of his way to accommodate me and even made an extra trip to accommodate the gas company.”

    MaryAnn N.

  • Thank You!!

    “I was very nervous about having the work done. The office staff was always friendly and kept me informed. Alan the service tech was on time very friendly. The work was a little more than what I expected due to my error, and i'm on a very tight budget - they were happy to work with me for the additional money and completed the full service. At no time did they make me feel embarrassed about my over sight. I was very comfortable with them in my home - even when I had to leave the technician alone in my house. I will only use Advantage!”

    Laurie B

  • the work performed was excellent

    “Phone representative was very pleasant, the work performed was excellent, technician appearance very neat, good attitude, service charge less than expected and I would use them again.”

    Rich H.

  • Service is always excellent!

    “Service is always excellent! Very thorough. Great employees.”

    Bob & Eileen

  • Excellent service

    “Jason and Dwyane were excellent. They showed up on time and worked till the job was done. They cleaned up and left the sight just like it was when they arrived. Will call again if I have any problems”

    Paul

  • We couldn't be happier with the work he did.

    “Alan went above and beyond in getting the work done in the time frame he had estimated. We couldn't be happier with the work he did.”

    Robin B.

  • tree bound pipes

    “Very pleasant experience with Jason and Nick our service gentlemen. Prompt, courteous and informative. Beautiful clean up job after the service. Professional and comfortable to have them in my home. We will use Advantage Plumbing again when needed. It's comforting to find a service that does what they say they are going to do and comes in budget of the quote.”

    Greg Hartung

  • "Job was handled with speed and urgency"

    “We needed a water heater replacement and Advantage Plumbing did the work the same day we called. We were impressed with the way the whole transaction was handled with speed and urgency. Tom did a great job and was very personable and explained everything we needed to know. We recommend this company to all of those in our area.”

    Rich and Pam Dotson

  • $333.00

    “Was very satisfied with work done and reasonable quote. Would definitely call them again. Thank you Advantage Plumbing.”

    Marilyn

  • Smiles all the way around

    “Called Advantage Plumbing yesterday with a back up with my septic system. Even being a new customer they were there with in hours. Service tech,Tom, checked things out and came up with a plan and got right to work. He explained what and why he was doing every step of the way. The man knows his plumbing.If I need Advantage in the future I will be requesting Tom. The young lady who I spoke with on the phone was a great help and between her and Tom they left me with a big SMILE on my face😀 5 Stars to Advantage Plumbing”

    Kevin H

  • 2200

    “Thomas and his assistant did a wonderful job.”

    Matthew Bennett

  • Advantage has taken care of my family during 2 huge plumbing crisis!

    “Advantage has taken care of my family during 2 huge plumbing crisis! I can't thank you guys enough!”

    Diane M.

  • 125+

    “Advantage Plumbing took a bad situation and put a smile on my face! We had a blocked line from the house to the septic tank at a rental house with 6 people living there. I was surprised that Jimmy responded within a half hour of my call after hours. He was professional and friendly. He showed me the video of the pipe after he cleaned it out. What a relief to have it completed quickly within 2 hours of ny call. I highly recommend Advantage Plumbing.”

    Diana

  • I apologise, but, in my opinion, you are not right. I am assured. I can defend the position. Write to me in PM, we will communicate.

    “Amusing topic”

    Albertaccig

  • Highly Recommend

    “Very happy with the service I received - when I first called they were very helpful in explaining their services and charges. Tom and Tony arrived on time and were quick to get started. Tom explained everything to me and gave me options on the repairs. Tom was great about answering all my questions and was very easy to work with. When it is time to replace my water heater - I will definitely be giving them a call.”

    Brenda

  • Not sure what to put here.

    “Jason and Bryan did a nice job on 9/1/21. Jason has been to our house several times and has always been friendly and efficient.”

    Richard Glennon

  • Very pleased

    “Very pleased with the promptness and caring.”

    Lynn I.

  • .

    “I needed a shallow well pump replaced and was afraid I wouldn't be able to afford it. Advantage Plumbing has financing available, which I can use for future plumbing problems or improvements. Tom helped set up the financing and installed the pump. It is working fine and I'm very happy! The receptionist was very nice and called every time there was a cancellation, to see if I was available to have my work done sooner than my appointment.”

    Upfront pricing and financing available!!!

  • The technician was very courteous and professional

    “The technician was very courteous and professional definitely use your company again.”

    William E.

  • 422.90

    “Tom Our tech , found the problem in are bathroom in less then 5 minutes. gave me a quote, I agreed on that Quote, work started STAT. Im so glad to have the smell gone Tom worked till at was finished . Thank You Advanced Plumbing an Tom”

    R Walker

  • "...everyone I've come in contact with seems to go above and beyond,..."

    “As always, Advantage's tech showed up when promised. This was Andrew's second visit and he was very efficient, personable, and thorough, I appreciate that he took the time to explain what he did and also offered suggestions for upgrades that would be beneficial. He also offered to go above and beyond by offering to make a return trip when it turned out he didn't have as many bottles of their drain cleaner on the truck as I asked for. In fact, everyone I've come in contact with seems to go above and beyond, from the office staff who start the conversation with "how can we make you smile", to the tech who, when I needed a new water heater, took the time several years ago to research a newer type I asked about that he hadn't heard of. I recommend Advantage to anyone.”

    Frances W.